Tile is tough, but its weak point is the grout and the bond beneath it. Once grout cracks or a tile comes loose, water finds its way underneath — and a small cosmetic issue quickly becomes subfloor rot and spreading damage. Our crews re-set loose and broken tiles, regrout failing joints, and reseal everything so your floor is watertight and looks like new again.
Tile & grout issues we resolve
If your tile is cracking, shifting, or sounds hollow underfoot, something below has failed. We fix the cause, not just the surface:
- Cracked & chipped tiles — replaced with matching tiles, set on a sound bed.
- Loose & hollow tiles — lifted, re-bonded, and re-set so they stop moving.
- Cracked & missing grout — old grout removed and replaced with fresh, color-matched grout.
- Discolored & moldy grout — deep-cleaned or replaced, then sealed to resist staining.
- Failing caulk & seals — perimeter and wet-area joints re-caulked to keep water out.
- Water-damaged tile beds — we repair the subfloor below before re-tiling.
Our tile repair process
A lasting tile repair depends on what's underneath. Here's how we make sure it holds:
- Inspect — we check tiles, grout, and the bed below for moisture and movement.
- Remove cleanly — damaged tiles and grout are removed without harming neighbors.
- Repair the base — any soft or wet substrate is dried and rebuilt for a solid bond.
- Re-set & regrout — tiles re-laid level, then grouted with a matched color.
- Seal — grout and joints sealed to lock out water and staining.
Why failing grout is an emergency
It's easy to ignore a hairline crack in grout — but grout is the seal that keeps water out of your subfloor. In bathrooms, kitchens, and entryways, a failing joint can quietly soak the structure below for weeks. Repairing grout early is one of the cheapest ways to avoid a major subfloor repair later.
Matching matters
We carry a wide range of grout colors and source replacement tiles to match your existing floor as closely as possible. Where an exact tile is discontinued, we'll discuss the best blending options with you before any work begins — and you approve the fixed price up front.