Last updated: June 2026. This is a general template and not legal advice — replace with your reviewed policy before launch.
Introduction
This Privacy Policy explains how Emergency Flooring Services ("we", "us", "our") collects, uses, and safeguards the information you provide when you contact us or use our website. By using our site or services, you consent to the practices described here.
Information we collect
We may collect information you provide directly, such as your name, phone number, email address, service address, and details about your flooring emergency. We may also automatically collect limited technical data such as your IP address, browser type, and pages visited, through cookies and similar technologies.
How we use your information
We use your information to respond to your enquiries, dispatch crews, provide quotes and services, process insurance documentation, improve our website, and communicate with you about your request. We do not sell your personal information.
Sharing your information
We may share information with our technicians and trusted service partners solely to deliver the services you request, and with your insurance provider where you ask us to support a claim. We may also disclose information where required by law.
Cookies
Our website uses cookies to function properly and to understand how visitors use the site. You can control cookies through your browser settings. See our Cookies Policy for more detail.
Data security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below.
Contact us
If you have questions about this Privacy Policy, contact us at info@emergencyflooringservices.com or +1 (877) 000-0000.